Terms of Service

Last Updated: Jan 2025

1. Acceptance of Terms

By accessing and using ViralShowdown, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the service.

2. Description of Service

ViralShowdown is a platform that allows users to participate in viral challenges and compete with others in a safe and controlled environment.

3. User Accounts

You are responsible for maintaining the security of your account and any activities that occur under your account. We reserve the right to suspend accounts that violate our terms.

4. Prohibited Activities

The following activities are strictly prohibited and will result in immediate account termination:

  • Any illegal activities or content that violates local, state, or federal laws
  • Content promoting or depicting physical harm, self-harm, or dangerous activities
  • Challenges that could result in injury, death, or bodily harm
  • Content that encourages or instructs others to engage in harmful activities
  • Harassment, bullying, or content that promotes violence
  • Engaging in or promoting any form of gambling, wagering, or games of chance
  • Content that promotes or encourages hatred, violence, or discrimination based on race, gender, or other characteristics

5. Safety First

ViralShowdown is committed to maintaining a safe environment for all users. We actively monitor content and will remove any challenges or content that could lead to harm. Users are encouraged to report any content that violates these guidelines.

6. Content Guidelines

Users must not post content that is harmful or violates others' rights. We reserve the right to remove any content that violates these guidelines.

7. Modifications

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

8. Payment and Billing Policy

8.1 Subscription Fees

Subscription fees are billed on a monthly or annual basis, starting on the date of subscription activation. Each billing cycle renews automatically unless canceled. By subscribing, you authorize ViralShowdown to charge your designated payment method for all applicable fees. You are responsible for maintaining accurate payment information.

8.2 Free Trials

ViralShowdown may offer free trial periods for new subscribers. The trial duration will be specified during sign-up. Unless canceled before the trial ends, your subscription will automatically convert to a paid subscription, and your payment method will be charged accordingly.

8.3 Refunds and Cancellations

You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing cycle. All subscription fees are non-refundable. Upon cancellation, you retain access until the end of the paid period.

8.4 Chargebacks and Disputes

For billing issues, please contact our support team at support@viralshowdown.com before initiating a chargeback. Unauthorized chargebacks may result in account suspension or termination.

8.5 Pricing and Fee Changes

ViralShowdown reserves the right to modify subscription fees with 30 days advance notice. Changes take effect in the subsequent billing cycle. Promotional pricing and discounts may be offered subject to specific terms.

8.6 Taxes

All fees are exclusive of applicable taxes. You are responsible for any taxes, levies, or duties imposed by taxing authorities on your subscription.

8.7 Payment Failures and Account Downgrade

Failed Payment Handling: In the event that a payment for your subscription fails due to reasons such as insufficient funds, expired payment methods, or other issues, our system will automatically attempt to process the payment again at regular intervals over a period of [7 days].

Automatic Downgrade to Free Account: If the payment issue remains unresolved after [7 days], your account will automatically be downgraded to our free tier. This transition ensures uninterrupted access to basic features, while premium features associated with the paid subscription will become unavailable.

Data Preservation: Rest assured, all your data and settings from the premium subscription will be securely preserved during the period your account is on the free tier. You can regain access to premium features and your data at any time by updating your payment information and reactivating your subscription.

Reactivation of Pro Account: To upgrade back to a Pro account, simply update your payment information through your account settings. Upon successful payment, access to premium features will be restored immediately.